Frequently Asked Questions

Further insights about Clinithink's patented CLiX® technology, the application of healthcare AI and its importance to healthcare delivery.


What is CLiX technology and how does it work?

CLiX is a configurable software application that searches and interrogates electronic clinical narrative in patient records to find specific patient cohorts and/or data based on very detailed clinical and social criteria.

The inputs are typically visit summaries, discharge summaries, progress notes, reports, etc. CLiX technology uses Clinithink’s patented CLiX® Clinical Natural Language Processing (NLP) technology to analyze this data and extract meaningful information. The output can be used to identify specific patient cohorts and trends. CLiX can process millions of documents in hours. It automates traditional manual searching that is often costly, time consuming and inefficient.  

Why is AI so important in healthcare?

While it’s no secret that healthcare has been far slower, than other sectors, to embrace AI technology, the overwhelming pressures exerted by the COVID hangover, coupled with skills shortages and global inflation, have acted as a major catalyst in the uptake of healthcare AI.

It’s increasingly clear that AI can save astonishing amounts of human time, freeing up healthcare professionals to spend more time with their patients, and that the technology can make things possible that are simply impossible any other way.

Using AI for automating and facilitating analysis of healthcare data will result in more effective interventions earlier in the disease process, freeing up precious clinician time and reducing the total costs of care.

What is SNOMED and why is it important?

SNOMED CT is the world’s most comprehensive healthcare terminology. 

SNOMED CT® is licensed for use in more than 70 countries worldwide and has been widely adopted as ‘the healthcare data standard', across Europe, the Americas, the Middle East, Africa and Asia Pacific regions.

SNOMED CT is designed to support the safe, accurate, and effective exchange of clinical and health-related information to improve both patient health outcomes and health system performance.

The adoption of SNOMED CT is proven to help unlock the wide-ranging benefits from significant investments in electronic medical records and clinical knowledge management systems.

Clinithink’s CLiX® technology is unique in the market, as it utilises post-coordinated SNOMED CT relational architecture to encode the electronic medical records as they are being processed. This allows users to get much more detail from the information, such as relationship to the patient (self, family history), frequency, severity, laterality and anatomical structure. Clinithink’s CLiX-based solutions can then allow users to search for specific, relevant information at this very detailed level. 

The benefits of SNOMED CT include:
• Reductions in inappropriate or duplicate clinical testing
• Reductions in adverse drug events
• Improved management of key disease groups, such as cardiac care and oncology; and, 
• Cost savings in terminology development, licensing fees, and transcription costs of mapping to ICD or other coding systems.

For more information visit the SNOMED website. 

What languages does CLiX technology work with?

CLiX technology currently operates with clinical data sources that utilise the English language.

The technology can recognise over 1.5 billion possible SNOMED expressions representing clinical ideas or concepts. During the course of its development, the platform has been exposed to more than 4 billion words of medical English  and can recognise more than 500,000 synonyms, acronyms and misspellings.

Clinithink's roadmap includes plans to extend its patented technology to work with other languages.  

Is CLiX technology HIPAA & GDPR compliant?

Yes. In accordance with HIPAA, the use of an outside organisation to identify research participants is prohibited. However, under the preparatory to research exception, a healthcare provider may use or disclose PHI to a third party (or allow the third party access) for “preparatory to research” purposes so long as the researcher provides the Client with a statement that: (1) the researcher seeks disclosure of the patients’ medical records (or any other PHI) solely for the purpose of reviewing the information as it is necessary to prepare a research protocol or for similar purposes preparatory to research; (2) no PHI will be removed from the covered entity (i.e. the health system) by the researcher in the course of the review; and (3) the PHI that the researcher seeks access to is necessary for the research purpose. Because there is no disclosure of records to another party and because no PHI is removed from the health system, use of CLiX technology in these circumstances is HIPAA compliant. 

Will healthcare organisations need to send patient data to Clinithink?

No. One of the benefits of CLiX technology is that it is installed behind the health system firewall. Any personal health information (PHI) that it receives stays within the health system. 

Does CLiX technology access patient data?

Yes. CLiX processes narrative data that is typically held in its partner health system’s electronic medical record (EMR/EPR) and/or associated data warehouse. 

Will Clinithink staff ever be able to see PHI (Protected Health Information)?

Yes, but only to support the active delivery of a project and under the BAA (Business Associate Agreement) in place. This will only occur when a member of Clinithink staff is supporting a project or helping to diagnose and resolve an issue.

Note: PHI data always remains behind the health system firewall